. >> reporter: some say microsoft with its touchscreen windows 8 technology and surface tablet is outinnovating tablet and goingle with its android phones and nexus 7 tablet is taking away chunks of apple's market share. >> i have iphone, three ipads and macbook pro. >> reporter: even some apple users admit the recent products are less than blockbuster. >> ipad mini is good. i just tested it. but nexus 7 is equally good. so that's apple has to figure out what's the neck thing incremental changes is not what apple is about. that's not the way we look at it as an apple fan. >> reporter: although apple no longer has its visionary, the company is still sitting on a mountain of cash. >> sometime it's going to hit a point where it finds a lot of buyers again. >> reporter: for many the question is when, not if appear logical turn it around. in palo alto, len ramirez, cbs 5. >>> san francisco sheriff deputies are usually the ones arresting criminals but tonight, one deputy is under arrest accused of robbing a bank. cbs 5 reporter don knapp tells us for all his experience, the deputy didn't do a very go